Refund policy
1. Terms & Conditions
Terms & Conditions
Welcome to Pallu Pop. By accessing, browsing, or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.
Pallu Pop reserves the right to update, change, or modify these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of any revised terms.
General
This website is owned and operated by Pallu Pop. Throughout the site, the terms “we,” “us,” and “our” refer to Pallu Pop.
By visiting our website or purchasing something from us, you engage in our service and agree to be bound by these Terms & Conditions, including any additional policies referenced herein.
You must be at least 18 years old to use this website or make a purchase, or you must do so under the supervision of a parent or legal guardian.
Products & Orders
All products displayed on our website are subject to availability.
We reserve the right to refuse, cancel, or limit any order placed on our website, including in cases of inaccurate pricing, suspected fraudulent transactions, product unavailability, or any issue identified by our team.
Once an order is placed, you may receive an order confirmation through email, SMS, WhatsApp, or other contact details shared by you. This confirmation does not guarantee acceptance of your order. Your order will be processed only after successful verification and payment confirmation, where applicable.
For Cash on Delivery orders, additional confirmation may be required before dispatch.
Pricing
All prices listed on the website are in Indian Rupees (INR), unless stated otherwise.
We strive to ensure that all product details and prices are accurate. However, errors may occasionally occur. In such cases, Pallu Pop reserves the right to correct any errors and cancel or refuse orders placed at incorrect prices.
Payments
We offer secure payment options for a smooth shopping experience. Accepted payment methods may include credit cards, debit cards, net banking, UPI, digital wallets, and Cash on Delivery where available.
Orders will be processed only after successful payment authorization, except in eligible Cash on Delivery cases.
Product Representation
We make every effort to display product colors, textures, prints, and details as accurately as possible. However, actual product appearance may vary slightly due to lighting, photography, fabric characteristics, production variation, and screen/display settings.
Such minor variations shall not be considered defects.
User Information
When you place an order or create an account on our website, you may be asked to provide personal information including but not limited to your name, email address, phone number, billing and shipping address, postal code, and measurement, sizing, or customization details where applicable.
You agree that all information provided by you is accurate, current, and complete.
Privacy
Your privacy is important to us. Information collected from you is used for order processing, customer support, communication, and relevant promotional or marketing purposes.
We do not sell or rent your personal information to third parties. However, information may be shared with service providers, logistics partners, payment gateways, or legal authorities where necessary for business operations or compliance.
Account Responsibility
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for restricting access to your account.
You accept responsibility for all activities that occur under your account. Pallu Pop shall not be liable for any loss or damage arising from your failure to protect your account information.
Acceptable Use
You agree not to use this website for any unlawful, abusive, fraudulent, or harmful purpose. You must not violate any applicable laws or regulations, misuse the website or interfere with its security, upload or transmit harmful code or malicious software, or copy, reproduce, distribute, or exploit website content without written permission.
Any misuse may result in suspension of access and legal action where required.
Intellectual Property
All content available on this website, including text, images, designs, graphics, logos, product names, branding, and layout, is the exclusive property of Pallu Pop and is protected under applicable intellectual property laws.
No content from this website may be copied, reproduced, distributed, or used without prior written consent from Pallu Pop.
Limitation of Liability
Pallu Pop shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products from it.
Our liability, in any case, shall not exceed the amount paid by the customer for the relevant order.
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the courts having jurisdiction at the registered place of business of Pallu Pop.